Privacy Policy

You Want to Cook (Hong Kong) Limited (hereinafter referred to as "we" or "our company") attaches great importance to your privacy, so we will ensure the collection, use, retention, disclosure, transmission, security and access of personal information , all comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (hereinafter referred to as the "Privacy Ordinance"). ​

You do not need to provide any personally identifiable information when browsing or using this website. We will collect browsing history, but it will only be used for statistics and investigation of computer system problems to help us improve www.festyle.hk ” service. When you register to use our services or online content, we collect your personal information so that we can provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

1. Collect personal data

   The Company may ask you to provide the following personal information, including (but not limited to) name, phone number, email address, shipping address, work area, etc., in order to register and manage your services. Without this information, it would be impossible to fulfill your service requirements. ​
   
   In some cases, you may be asked to provide certain information so that we can improve our products and services. In most cases, you can choose not to provide such information. However, if the relevant services are tailored to individual needs, or the supply of products requires you to provide all requested information, failure to provide such information will prevent the company from providing the required services. Relevant information includes (but is not limited to) the number of family members, dietary preferences, other related and used products and services, etc. ​
   
   Our company's web server may also automatically collect information about your connection to the Internet in an anonymous manner for the purpose of comprehensive statistics on server usage to enhance services. Such information includes (but is not limited to) browser type and version, operating system, Internet protocol (IP) address and/or domain name.

2. Use of personal data

   The personal information collected by the Company from you may be used for the following purposes:

   • To provide you with relevant services
   • Design the services you need;
   • Conduct market research, statistics and behavioral analysis;
   • review;
   • Make disclosures as required by applicable laws, rules and regulations;
   • Direct promotion of products and services of the Company and related companies

   If you have provided us with your personally identifiable information but would like to switch to receiving or not receiving our direct marketing promotional materials, please contact us by email. ​Email:[email protected]

3. retain personal data

   If you are our customer, we will save your transaction records for audit purposes. We will retain it for a reasonable period of time after termination of the service.

4. Personal data security

   All personal information you provide to us will only be accessible by our authorized personnel.

5. Access and correct personal data

   You have the right to access and/or correct the personally identifiable information you provide to us. If you need to access and/or correct your personal data, please email us.

6. Modify privacy policy

   We may modify this privacy policy from time to time and publish it on our website (www.festyle.hk). You can browse this Privacy Policy from time to time to ensure that you are aware of the latest version.